Toy R Us Shop Assistant 2024

Toy R Us Shop Assistant 2024

Toy R Us Shop Assistant 2024

Welcome to the world of Toys R Us, where imagination knows no bounds! We’re seeking passionate individuals to join our team as Retail Shop Assistants and contribute to delivering an awe-inspiring customer experience.

About Us: Toy R Us Shop Assistant 2024

Toys R Us and Babies R Us are renowned international brands, known as the “World’s Greatest Toy Stores.” With over 60 physical stores in South Africa, Namibia, Botswana, and Zambia, along with a brand-new online store, we aim to offer customers of all ages an amazing range and experience.

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Job Purpose: Toy R Us Shop Assistant 2024

As a Shop Assistant, your main goal is to maximize sales through exceptional customer service and provide customers with a WOW experience.

Key Skills Needed:

  1. Sales-driven mindset
  2. Excellent customer service skills
  3. Tenacity and motivation
  4. Strong communication and selling skills
  5. Ability to merchandise effectively

Key Performance Areas: Toy R Us Shop Assistant 2024

  • Provide outstanding customer service to create WOW experiences
  • Attend to the unique needs of each customer and prioritize customer satisfaction
  • Ensure prompt and relevant service on the sales floor and over the phone
  • Adhere to customer service standards and advise customers on product range, pricing, and warranties
  • Demonstrate and explain products to customers, focusing on add-on sales and services
  • Maintain correct pricing and display of goods
  • Execute promotions effectively and on time
  • Adhere to merchandising and housekeeping standards
  • Report on product performance to Store Manager
  • Participate in stock takes and minimize stock loss
  • Maximize sales and minimize expenses

Entry Requirements:

  1. Matric Certificate
  2. 6 months of retail experience
  3. Own or reliable transport for shift work

General:

  • Undertake any relevant duties assigned by Senior Management
  • Complete all mandatory training
  • Maintain confidentiality of information
  • Keep up-to-date with standard operating procedures (SOPs)
  • Cooperate in the introduction of new technology and methods

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If you’re ready to provide AWESOME service and contribute to an exciting retail environment, join our team as a Retail Shop Assistant at Toys R Us!

Apply Now

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