Shop Assistant-Cashier x10- Clicks
Position Overview: Deliver outstanding service excellence through efficient customer service, point of sale (POS) operations, and in-store merchandising to create a positive customer experience.
Apply For: Tsebo Group Fedics Cashiers X12
Key Responsibilities:
- Operational Efficiency: Execute all point of sale activities promptly and efficiently, ensuring timely service.
- Accuracy and Payment Processing: Maintain high accuracy levels when scanning merchandise and processing payments, including managing clubcard rewards.
- Cash Handling: Ensure safe and secure handling of cash at all times.
- Clubcard Promotion: Proactively promote and enroll customers in the Clicks’ clubcard program to achieve participation targets.
- Sales Promotions: Inform customers about ongoing promotions to enhance sales and ensure they “feel good and pay less”.
- Customer Service Excellence: Act as a brand ambassador by providing visible, friendly, and professional service.
- Merchandising and Housekeeping: Execute and maintain merchandising and housekeeping duties according to store and visual standards.
- Product Knowledge: Stay informed about products, ranges, promotions, and events to provide accurate information to customers.
- Company Vision Support: Uphold and drive the company values to support the Group’s vision of being the first choice health and beauty retailer for customers.
Knowledge:
- Basic mathematical calculations.
- Understanding of retail/FMCG merchandising and promotional principles.
- Expertise in delivering excellent customer service.
Skills:
- Strong planning and organizing capabilities.
- Effective problem-solving skills.
- Exceptional customer orientation.
- Excellent communication skills.
- Computer literacy.
- Strong numeracy skills.
Competencies:
Essential:
- Ability to relate and network effectively.
- Diligence in following instructions and procedures.
- Commitment to delivering results and meeting customer expectations.
Desirable:
- Ability to work well with people.
- Effective planning and organizing.
Minimum Requirements:
Experience:
- Preferably, experience in a customer-facing role within a retail/FMCG store operations environment.
Education:
- Essential: Grade 12.
- Desirable: Achieved at least 50% in Maths and English at Grade 12 level.
Apply For Tsebo Group Cleaners With Grd 11
Application Process: Please email your CV to: CLK0338MGR@clicks.co.za
Join us to deliver superior customer experiences and drive our mission of being the customer’s preferred health and beauty retailer.
