Maximize Sales and Deliver WOW Customer Experiences
Key Skills Required:
- Sales-Driven: Passionate about achieving sales targets.
- Exceptional Customer Service: Ability to create unforgettable experiences.
- Tenacity: Relentlessly pursues excellence.
- High Motivation: Thrives on meeting and exceeding goals.
- Superior Selling & Communication: Persuasive and articulate in interactions.
- Merchandising Expertise: Knows how to present products to captivate customers.
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Key Performance Areas:
- Deliver Unforgettable Customer Service:
- Provide every customer with an exceptional, WOW experience.
- Tailor your approach to meet the unique needs of each customer, always putting them first.
- Ensure timely and relevant service on the sales floor and over the phone, meeting customers where they are.
- Adherence to Customer Service Standards:
- Strictly follow all customer service protocols to maintain consistency.
- Accurately assess customer requirements and provide expert advice on product selection, pricing, and warranties.
- Demonstrate, explain, and guide customers through product features, ensuring they are fully informed.
- Drive Sales with Confidence:
- Focus on selling and, more importantly, increasing add-on sales and services.
- Ensure products are correctly priced and attractively displayed.
- Plan and execute promotions in advance to maximize impact.
- Maintain High Standards in Merchandising and Housekeeping:
- Follow all merchandising layouts and housekeeping schedules diligently.
- Prepare, implement, and maintain all advertised sales promotions with precision.
- Regularly report on fast- and slow-moving products to the Store Manager.
- Inventory and Asset Management:
- Actively participate in stock takes and counts to ensure accuracy.
- Take measures to minimize stock loss and reduce expenses in your area of responsibility.
- Maximize sales across all areas while protecting the Company’s assets.
Entry Requirements:
- Matric Certificate.
- A minimum of 6 months of retail experience.
- Reliable transport to accommodate shift work.
General Responsibilities:
- Perform any additional duties as requested by Senior Management.
- Participate in all mandatory and service training as required.
- Maintain strict confidentiality regarding all company information.
- Regularly undergo appraisals and personal development reviews.
- Stay current with all Standard Operating Procedures (SOPs).
- Embrace and fully cooperate with the introduction of new technology and methods.
Also Apply For: Rainbow Chicken Internship Programme 2025
Join us and be a key player in creating remarkable customer experiences while driving sales success!
