Netcare Receptionist Position

Netcare Receptionist Position

Role Summary and Key Responsibilities

Medicross Healthcare Group is dedicated to delivering exceptional primary healthcare services, driven by our core values. We prioritize a holistic approach to patient care, ensuring the highest quality of service for patients and their families.

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The Receptionist plays a crucial role as the first point of contact for visitors and patients at the Clinic. Exceptional interpersonal communication skills are essential for this position. Responsibilities include managing the complete admissions process and addressing related queries from various stakeholders.

As a Receptionist, you will serve as a Brand Ambassador, embodying our values of CARE, TRUTH, PARTICIPATION, COMPASSION, and DIGNITY. You are expected to provide outstanding, person-centered customer service. Your role encompasses a range of duties, including administrative tasks, managing the switchboard, handling billing, and overseeing pay point operations. A detailed job description will be provided to successful candidates.

Inherent Requirements:

  • Matric or equivalent NQF level 4 qualification.
  • Higher Certificate – NQF level 5.
  • Previous reception experience (1 – 2 years) in a hospital or clinic environment.
  • Intermediate computer skills (MS Word, Outlook, Excel).
  • Knowledge of Medical Schemes.

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Application Process:

Interested candidates who meet the above criteria are invited to e-mail a detailed CV to pcdrecruitment@netcare.co.za.

Please note that only shortlisted candidates will be contacted. If you have not been contacted within 30 days after the closing date of this advertisement, please consider your application unsuccessful.

Join us in providing top-notch healthcare services and be a part of a team that values compassion, integrity, and excellence.

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